Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.innerpttrn.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that may be installed on your device. Additionally, as you browse the Site, we may collect information about the individual pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies – data files that may be placed on your device or computer and often include an anonymous unique identifier. Cookies may be used by our website hosting provider and analytics tools to improve site functionality and understand how visitors interact with the Site.

Log files – track actions occurring on the Site and collect data including your IP address, browser type, internet service provider, referring and exit pages, and date/time stamps.

Analytics tools – we use Google Analytics to help us understand how visitors interact with the Site and improve the user experience.

Additionally, when you book a session, register for an event, sign up for communications, download digital content, or make a purchase through the Site, we may collect certain information from you, including:

• Name
• Billing address
• Shipping address
• Payment information
• Email address
• Phone number

We refer to this information as “Customer Information.”

When we refer to “Personal Information” in this Privacy Policy, we are referring to both Device Information and Customer Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the information we collect to operate and improve our services. This includes:

• Processing bookings for Reiki sessions, workshops, and events
• Fulfilling product purchases and arranging for shipping
• Communicating with you about appointments, orders, or customer support
• Sending service updates, announcements, and promotional communications if you have opted in
• Improving and optimizing our website through analytics
• Screening transactions for potential risk or fraud

If you have opted in to receive marketing communications, we may also send information about new offerings, events, or services that may be relevant to you. You may unsubscribe from marketing emails at any time.

SMS COMMUNICATIONS

If you provide your phone number when booking a session, registering for an event, signing up through a form, or subscribing to communications, you consent to receive SMS messages from Inner Pttrn LLC.

These messages may include:

• Appointment reminders
• Event announcements
• Membership updates
• Service-related notifications

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

Your phone number will not be sold or shared with third parties for marketing purposes.

SHARING YOUR PERSONAL INFORMATION

We share certain Personal Information with trusted third-party services in order to operate our business. These may include:

• Ivorey – website hosting, booking systems, and email marketing tools
• Square – payment processing for purchases and bookings
• Google Analytics – website analytics and traffic insights
• Shipping carriers – to fulfill product orders

These third parties only receive the information necessary to perform their services.

We may also share information if required to comply with applicable laws or legal requests.

BEHAVIORAL ADVERTISING

We may use the information we collect to provide marketing communications or advertisements that may be relevant to you.

You can learn more about how targeted advertising works by visiting:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You may opt out of certain advertising services through the Digital Advertising Alliance:
http://optout.aboutads.info

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you place an order, book a service, or register for an event through the Site, we will maintain your Personal Information for our records unless and until you request that we delete this information.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information. Personal information submitted through our website is processed through trusted third-party providers such as Ivorey and Square, which maintain their own security standards for handling customer data.

While no method of transmission over the Internet is 100% secure, we take appropriate steps to safeguard the information we collect.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at: [email protected]